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FAQ's

ANSWERS TO MOST COMMON QUESTIONS

General Pest Control

Q: What types of pests do you treat?

We treat a wide range of common household pests including ants, roaches, spiders, silverfish, earwigs, wasps, and more. If you have a specific pest problem, contact us and we’ll let you know how we can help.

Q: Are your treatments safe for children and pets?

Yes. We use safe, strategic application methods designed to minimize exposure while effectively targeting pests. Our products are EPA-approved and applied by trained professionals who prioritize your family’s safety.

Q: How often should I schedule pest control services?

For ongoing protection, we recommend quarterly or bi-monthly services, depending on your home’s needs and the severity of pest activity. We also offer one-time services when appropriate.

Termite Protection

Q: What kind of termite protection do you offer?

We offer a Termite Elimination System that’s installed around your home’s exterior to detect and eliminate colonies before they can cause damage. We also provide liquid treatment solutions when needed for active infestations or additional protection.

Q: How do I know if I have termites?

Common signs include mud tubes along your foundation, discarded wings near windows, hollow-sounding wood, or visible damage. If you suspect termites, schedule a professional inspection immediately.

Q: Are termite treatments safe?

Absolutely. Our termite solutions are applied by licensed professionals using methods that are both highly effective and family-safe.

Mosquito Control

Q: How does your mosquito service work?

Our Monthly Mosquito Control targets breeding and resting areas around your yard using safe, effective treatments. This reduces the mosquito population significantly and helps keep your outdoor spaces enjoyable.

Q: Are mosquito treatments safe for my yard and garden?

Yes. Our products are carefully selected and applied to avoid harming plants, pollinators, or beneficial insects. Treatments are applied away from edible gardens unless otherwise discussed.

Q: How long does a mosquito treatment last?

Each treatment provides protection for about 3–4 weeks, depending on weather and yard conditions. That’s why we recommend monthly service during the mosquito season (April - October).

Service & Scheduling

Q: Do I need to leave my home during treatment?

In most cases, no. Our treatments are designed to be minimally disruptive. We’ll let you know in advance if any preparation is needed.

Q: How do I schedule a service?

You can call us directly, email or text. We’ll respond promptly to confirm a convenient appointment time.

Q: Do you offer warranties or guarantees?

Yes, many of our services include warranties for added peace of mind. Specific terms depend on the service type and treatment plan. Ask us for details during your consultation.

Still Have Questions

If you don’t see your question here, feel free to contact us directly—we’re happy to help!

Pest Control

At TruProtect Pest Services, we provide comprehensive general pest control solutions designed to protect your home, health, and peace of mind.
Pest Control

Mosquito Control

Take back your yard with TruProtect Pest Services’ Monthly Mosquito Control.
Mosquito Control

Termite Protection

Protect your home from silent destruction with TruProtect Pest Services' Termite Protection solutions.
Termite Protection
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Cassandra Furtick profile picture
Cassandra Furtick
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Josh did an amazing job with our pest control service! He was professional, friendly, knowledgeable, and extremely thorough. He took the time to make sure everything was treated properly, explained what he was doing, and answered all of my questions without making me feel rushed. You can tell Josh genuinely cares about doing a great job and making sure his customers are taken care of. It’s hard to find that level of customer service these days! I was extremely pleased with the entire experience and would absolutely recommend Josh to anyone needing pest control services.
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Angela Cain profile picture
Angela Cain
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Would highly recommend this company! David is knowledgeable and helpful. He thoroughly inspected my potential ant problem and treated to help prevention.
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Nick Blackhurst profile picture
Nick Blackhurst
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Needed my service today TruProtect got it done. Thanks for everything.
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Earle Huffman profile picture
Earle Huffman
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Very Happy with TruProtect. Courteous technician!
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H D profile picture
H D
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David was more than fair. He went above and beyond to kindly and professionally explain everything, didn't charge any hidden fees, came out next day at the time we agreed upon, treated multiple locations of our house/property/crawl space for ants and other bugs, cleaned the eaves around the doors, and was very polite and professional the entire time. Extremely satisfied with our initial visit, and don't foresee any issues as he seems very honest and reliable. So grateful for a local company we can trust and that doesn't charge an arm and a leg for regular service! I now can have peace of mind from the bugs - thank you so much!
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Lorraine Koval profile picture
Lorraine Koval
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Josh is very professional and discusses any issues we have with mosquitos. He completes the job thoroughly and lets us know if we can do anything to help reduce the mosquito population.
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Nette Edwards profile picture
Nette Edwards
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Highly recommend this company! I had an emergency arise and David was there in less than an hour treating my home. He was quick and also very reasonably priced. I will be locking this company in for good :)
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Adam Watt profile picture
Adam Watt
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Very glad that we found David Hill and TruProtect. Great service, professional, and friendly. Rebonded termite service and enrolled in pest services for house we purchased. The entire process was simple, and signing up and paying was all digital. Thank you!
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Jeri McKee profile picture
Jeri McKee
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Josh is always thorough, professional and very nice to talk to.
Serving Columbia, SC, Irmo, SC, Lexington, SC, Chapin, SC, Newberry, SC, Elgin, SC, Lugoff, SC, Camden, SC, Forest Acres, SC, West Columbia, SC, Cayce, SC
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